Kiote Services Blog

Kiote Services

Digital Transformations Made Easy

Business Process Management

Digital Marketing - Customer Service Automation

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Stop wasting your time on outdated processes.
Concentrate on your core business.

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iote Services offers a one-stop shop to digitally transform your business. We help businesses survive and thrive through market-beating strategies and activations. Kiote Services helps people in business navigate a path to more rewarding future. We are partners in client business. We co-create with you innovative strategies for the digitally disrupted and fast-changing world we now live in. We activate strategies by empowering and supporting your talent.

OUR SERVICES

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BUSINESS PROCESS MANAGEMENT

Kiote Services specializes in Business Process Management (BPM), consulting for mid to large corporations, nonprofits and public sector organizations. Kiote Services will help you be more effective and more capable of change. No matter your industry, our broad and deep knowledge on how businesses and organisations work will enable us to make improvements in your operations.The key technologies that Kiote Services utilises in BPM are Enterprise Resource Planning (ERP) and Cloud Computing.

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DIGITAL MARKETING

With Nigeria fast approaching 40 million internet users, digital marketing is the newest frontier to reach customers. Kiote Services offers search engine adverts, website display advertising and mobile adverts. Kiote Services employs Google AdWords certified professionals, meaning that they have passed multiple exams that assess their product expertise. We are qualified to help you grow your business on the web using the Google AdWords platform, Facebook Ads, Twitter Ads and LinkedIn Advertising.

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Customer Service Automation

Customer Service Automation offers you the opportunity to increase the efficiency of a wide variety of customer-facing functions. We have access to highly skilled specialists that know the ins and outs of a wide variety of customer service functions. We collaborate with you every step of the way to deliver innovative solutions.

We can assist with the following services to name a few:

Chatbot Integrations: Facebook, Website, SMS
IVR and Contact Centre Implementations

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OUR TEAM

Suaye Banigo

Managing Director and Chief Executive Officer

Suaye I. Banigo is a dynamic manager with extensive experience in managing technology implementations and business process re-engineering projects in the banking, insurance, telecoms and media industries. Before starting Kiote Services, Mr. Banigo worked at Barclays Bank PLC in London, U.K. As part of the highly selective Operations Executive program, he oversaw business process re-engineering projects for Barclays in Dubai, Seychelles, Mauritius and Ghana. His final assignment was the launch of Barclays operations in Indonesia where he oversaw crucial operations, including debit card processing and statement printing.

Vanessa Walters

Director – Sales & Marketing

Vanessa Walters brings over 10 years of global experience developing communications and product management to her strategic role in planning and implementing sales and product development programs. Her international experience encompasses financial services, customer care, quality control, media management and sales. As well as a strong background in relationship management, Mrs Walters also brings her understanding of technology to bear in developing strategic digital solutions and continually enhancing the Kiote product range.

Oreoluwa Banwo

Head, IT Department

Oreoluwa Banwo is a versatile force in the Information Technology Sector. He is known for his unique calm personality and highly adaptable problem-solving skills. He has extensive knowledge in IT related User Support and Troubleshooting.

A very conscientious fellow, he has an incredible eye for detail and is a valuable addition to whatever team he is on.